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General Information
We service the following areas:
- Arlington
- Bedford
- Dallas (Zip code 75249 only)
- Euless
- Fort Worth
- Grand Prairie
- Haltom City
- Hurst
- Kennedale
- Mansfield
- North Richland Hills
- Richland Hills
- Keller
- Southlake
- Roanoke
- Westlake
- Grapevine
- Haslet
If you’re not listed here – please give us a call so we can check the distance.
Our Basic Spring Cleaning is one of our most popular cleanings. The Basic Spring Cleaning is a thorough and detailed cleaning of your house.
(See the page labeled Spring Cleaning for a list of items covered in this cleaning.)
There are two ways you can book your cleaning appointment:
You can get an instant price and book online by pressing any "Get a Quote" button on our website.
Like a more personal touch? Give us a call at (000) 000-0000 and we will be thrilled to tell you all about our services and get your first cleaning scheduled.
Theme 01 is one of the leading providers of home cleaning services in the west DFW area. There is no easier way to schedule professional home cleaning.
- Book your service online or by calling our office at 000-000-0000.
- We will schedule your initial spring cleaning at a time convenient to you.
- We will select your recurring cleaning slot – same day, same time, same cleaner each cleaning!
- We will clean your home so it sparkles and shines!
We never ask our customers to sign a contract – our good work is how we keep our customers. And, all cleanings are 100% guaranteed. If you are unhappy with any part of your cleaning, just call us within 24 hours and we’ll come back and make it right.
Yes, many of our cleaning products are green cleaning products. But, when our gentle green products are not enough to do the job, we will use non-green products. Please let us know if you would like us to limit our use to green products only.
Here’s what sets us apart for all the others:
- We are a veteran-owned, woman-operated small business. (We are a local small business, not a national franchise.
- We are 100% committed to our customers’ complete satisfaction. Our goal is to provide a valued service for a reasonable price.
- Our one maid per cleaning model is the secret to our success. You’ll have a chance to get to know your cleaning technician and she will quickly learn your home and your unique needs.
- All of our employees go through a rigorous criminal background and reference checks, and a strict interview process prior to being hires. We don’t use contractors.
- All of our employees are insured and bonded.
Tip are not required, but our always appreciate by our cleaners. There are several ways you can leave a tip for your cleaners:
- You can give your cleaner a cash tip at the time of the cleaning
- If paying by check, you can include a tip in the check (we will make sure they get their tip).
- You can add it to your credit card charge by calling the office (we will make sure they get it on payday)
My Service
We will bring everything needed to make your home sparkle and shine. If you have special products you’d like us to use, please don’t hesitate to let us know.
Theme 01 is always willing to customize your cleaning to meet your unique needs and budget. Please note that some extras may require additional charges.
If anything goes wrong during your appointment, please call the office at (000) 000-0000.
Quality – If you are not happy with your cleaning for any reason, please call the office within 24 hours of your cleaning and we will make arrangements to come back to make it right.
Breakage – Our maids are extremely careful with our customer’s belongings. However, accidents can happen. When they do, our policy is to inform you immediately. We will pay up to $100 per breakage item, when the value is verified. Please move expensive figurines, art and glassware to a safe location when we are in your home to clean.
Easy, just tell us how the maids can gain entry into your home when you make your booking. Most customers leave a key under the mat, in a lock box, or provide a code for the door so that we can get in and out of their home for the service when they are not home. Our teams are very trustworthy and will be sure to lock up afterwards.
To cancel any cleaning appointment please call the office at (000) 000-0000. In order to give your cleaner adequate notice and possibly book another cleaning in your spot, we ask that you try to let us know at lease 48 hours in advance to avoid our $60 cancellation fee.
We provide house cleaning services inside your home. There are however some things that we don’t do.
- Wipe bulbs and glass fixtures
- Put away dishes
- Clean chandeliers
- Move or lift anything over 15 lbs
- Step higher than 2 steps on a step stool
- Clean bio-hazards (mold, blood, bodily fluids)
- Remove high levels of trash/debris (hoarding)
- Clean up animal waste
- Clean cat litter box
- Clean insects/rodents/rodent droppings
- Clean walls (unless you release us from any liability related to paint damage)
- Clean hard to reach or high areas, windows, ceiling fans
- Wash exterior windows
- Clean garages
- Clean inside cabinets or drawers (except for move in/out cleanings)
We want to offer our clients a service that fits their situation. We have a flexible hourly service option that will allow you to decide how much you would like us to clean. Hourly cleaning is available for $40 per hour with a 2-hour minimum. You can also call the office and we can customize your cleaning and the price.
We will make every effort to send the same team every time. If one of our team members is sick or on vacation we will be sure to send a substitute team member so that you will receive continued service. Please be assured that all of our cleaners are well trained cleaning pros.
You can also request a specific team member or team in the note and we will do our best to honor your request.
Pricing & Policies
At Theme 01 we guarantee all of our work. If you are dissatisfied with anything we do, simply give us a ring within 24 hours of the cleaning and we will come back and make it right.
We generally do not offer refunds on cleanings. Our commitment is to do the job right the first time, or to provide a re-cleaning at no charge if we missed anything.
We offer monthly discounts to new customers. Occasionally, we also send out email blasts for discounted cleanings that are available to all customers new and existing.
All bookings with Theme 01 require a credit card on file. If you prefer to pay by cash or check, your credit card on file will not be run.
Our pricing is based on the square footage of your home (or the square footage of the part of your home we will be cleaning). The most accurate way to get a quote is to call our office at (000) 000-0000.
If your discount code is not working, please call the office at 000-000-0000. We will ensure you get any available discounts.
When paying by credit card, your card is charged at the completion of your cleaning. (Note: The exception is if you purchased a gift certificate your card will be charged at the time of purchase)
We accept all major credit cards, checks and cash. Unless you make arrangements otherwise, payment is due at time of service.
Trust & Safety
We do everything we can to ensure our employees are trustworthy and honest by thoroughly screening applicants and running national criminal background checks prior to hire. We will not hire anyone that has any criminal cbackground. To be on the safe side though, we ask that you do your part by securing items of significant sentimental or monetary value prior to your scheduled cleaning. All of our cleaners are insured and bonded.
If anything goes wrong during your appointment, please call the office at (000) 000-0000.
Quality – If you are not happy with your cleaning for any reason, please call the office within 24 hours of your cleaning and we will make arrangements to come back to make it right.
Breakage – Our maids are extremely careful with our customer’s belongings. However, accidents can happen. When they do, our policy is to inform you immediately. We will pay up to $100 per breakage item, when the value is verified. Please move expensive figurines, art and glassware to a safe location when we are in your home to clean.
All of your billing information, including credit card information is kept safe and secure. When booking online, once the card information is entered, all number but the last four are blacked out and your credit card information is encrypted.
All cleaners are thoroughly screened and background checked prior to employment.
Yes. We carry general liabilities insurance and all of our cleaners are bonded. We take the security of your home very seriously and do everything we can to make sure we are all protected.
Gift Certificates
You can redeem a gift certificate by scheduling your cleaning online (use your gift certificate code in the discount field) or simply by calling the office at (000) 000-0000.
Yes, we are willing to work with our clients to make sure that your certificates are used until the balance is depleted.
Due to the nature of gift certificates, we are unable to offer a refund. They are however transferable – anyone with the gift card code can redeem the gift card. So yes, you can re-gift them!
Yes, gift certificates are good for up to 12 months from the date of purchase. If they are not used within those 12 months you will not be able to schedule your cleaning utilizing the gift code provided.